Privacy Policy
Effective date: July 13, 2026
This Privacy Policy explains how DERE TRADE PTE. LTD (“FableArc”, “we”, “us”, or “our”) collects, uses, stores, and shares information when visitors use https://www.fablearc.xyz, contact us, or interact with our digital subscription service.
1. Information we collect
- Account information such as name or display name, email address, encrypted login credentials, membership status, and communication preferences.
- Billing-related records such as selected plan, transaction reference, payment status, invoice or receipt information, billing country or region, and fraud-prevention signals provided by payment processors.
- Support information such as messages sent to our support email, attachments voluntarily provided, and response history.
- Technical information such as IP address, browser type, device information, operating system, pages viewed, referral URLs, cookie identifiers, approximate location derived from IP address, and security logs.
- Catalog interaction information such as pages viewed, preview interactions, and membership page visits.
2. How we use information
- To operate the website, display catalog pages, maintain login sessions, and provide digital subscription access.
- To process membership requests, verify payment status, send service notices, and maintain billing records.
- To respond to account, billing, privacy, and content inquiries.
- To detect abuse, prevent unauthorized access, troubleshoot errors, and protect the integrity of the website.
- To analyze website performance and improve navigation.
- To comply with accounting, tax, legal, payment-platform, dispute-resolution, and regulatory obligations.
3. Payment information
Payments are processed by third-party payment service providers. We do not intentionally store full card numbers, full bank account numbers, or card security codes on our website. We may receive limited payment records such as transaction IDs, payment status, billing region, card brand or last four digits where provided, and dispute or refund status.
4. Cookies
We use cookies and similar technologies for login sessions, security, analytics, remembering preferences, and improving website performance.
5. Sharing of information
We do not sell customer personal information. We may share limited information with hosting providers, email providers, analytics tools, payment processors, fraud-prevention vendors, customer support tools, professional advisers, or authorities when required by law or necessary to protect our rights and users.
6. Data retention
Account and support records are retained for as long as needed to provide the service and for a reasonable period afterward for security, dispute handling, accounting, legal, and payment-platform compliance. Billing and transaction records may be retained longer where required for tax, audit, chargeback, or legal reasons.
7. Customer rights
Depending on location, users may request access, correction, deletion, restriction, portability, or objection to certain processing. Email deretradepte2026@outlook.com with the account email and request details. We may verify identity before acting on a request.
8. Security
We use administrative, technical, and organizational measures intended to protect information, including HTTPS, access controls, limited administrative access, and provider security features. No online service can guarantee absolute security.
9. Contact
DERE TRADE PTE. LTD
160 ROBINSON ROAD, #20-07, SINGAPORE BUSINESS FEDERATION CENTER, SINGAPORE 068914
Customer support: deretradepte2026@outlook.com
Billing support: deretradepte2026@outlook.com
Privacy requests: deretradepte2026@outlook.com