FAQ

What is FableArc?

FableArc is a digital subscription website operated by DERE TRADE PTE. LTD. It provides online digital access to catalog previews and membership information at https://www.fablearc.xyz.

Do you ship physical products?

No. The service is delivered online only. No physical item, disc, USB device, printed book, or printed artwork is shipped.

Do you sell coins, wallet balances, or top-ups?

No. The service is positioned as subscription membership access. It is not a virtual coin recharge, wallet balance, game top-up, gift card, or account resale service.

How do I request billing help?

Email deretradepte2026@outlook.com with your account email, payment date, transaction reference, and a short explanation.

Who operates the website?

DERE TRADE PTE. LTD
160 ROBINSON ROAD, #20-07, SINGAPORE BUSINESS FEDERATION CENTER, SINGAPORE 068914
Customer support: deretradepte2026@outlook.com
Billing support: deretradepte2026@outlook.com
Privacy requests: deretradepte2026@outlook.com